Deposits
Clear guidelines to help you understand your deposit refund process.
Vehicle Reservation Deposit Policy
To reserve a vehicle, CarMoose requires a £199 reservation deposit. This deposit temporarily removes the vehicle from sale and guarantees that no other customer can purchase it while you arrange your viewing.
Refund Conditions
The deposit is fully refundable once you attend your arranged viewing.
If, after viewing the vehicle, you decide not to proceed, the deposit will be refunded in full without any pressure or obligation.
Non‑Refundable Conditions
If you reserve a vehicle but do not attend your viewing, the deposit becomes non‑refundable.
This is because the vehicle has been held exclusively for you, taken off the market, fully valeted again and unavailable to other interested buyers. Any period where a car is not for sale carries a financial cost and may result in missed opportunities.
Viewing Timeframe
Viewings should be arranged within a reasonable timeframe to ensure the vehicle is not held indefinitely.
If you need to reschedule, please contact us as soon as possible so we can accommodate you fairly.
Contact Details
For any questions regarding this policy: 📞 07356 044780 📧 sales@carmoose.co.uk
Terms & Conditions
sales@carmoose.co.uk
07356 044780
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