Deposits

Clear guidelines to help you understand your deposit refund process.

Vehicle Reservation Deposit Policy

To reserve a vehicle, CarMoose requires a £199 reservation deposit. This deposit temporarily removes the vehicle from sale and guarantees that no other customer can purchase it while you arrange your viewing.

Refund Conditions

  • The deposit is fully refundable once you attend your arranged viewing.


  • If, after viewing the vehicle, you decide not to proceed, the deposit will be refunded in full without any pressure or obligation.

Non‑Refundable Conditions

  • If you reserve a vehicle but do not attend your viewing, the deposit becomes non‑refundable.


  • This is because the vehicle has been held exclusively for you, taken off the market, fully valeted again and unavailable to other interested buyers. Any period where a car is not for sale carries a financial cost and may result in missed opportunities.

Viewing Timeframe

  • Viewings should be arranged within a reasonable timeframe to ensure the vehicle is not held indefinitely.


  • If you need to reschedule, please contact us as soon as possible so we can accommodate you fairly.

Contact Details

For any questions regarding this policy: 📞 07356 044780 📧 sales@carmoose.co.uk

Terms & Conditions